Controller Information

The data controller responsible for processing your personal information is:

If you have questions about how we handle your data or want to exercise your rights, reach out to us using the contact details above.

What Data We Collect

We collect different types of information depending on how you interact with us. Here's what that includes:

Information You Provide Directly

• Contact details (name, email address, phone number) when you fill out inquiry forms or sign up for our programs
• Professional information (current role, experience level, educational background) when you apply to our learning programs
• Payment information when you enroll in paid courses (processed securely through third-party payment providers)
• Communications you send us through email, contact forms, or support channels

Information We Collect Automatically

• Technical data including IP address, browser type, device information, and operating system
• Usage information such as pages visited, time spent on our site, and navigation patterns
• Cookies and similar tracking technologies (see our separate Cookie Policy for details)
• Referral source (how you found our website)

Information From Third Parties

Occasionally, we receive information from other sources such as public databases, marketing partners, or social media platforms when you interact with our content there. This helps us understand how people discover our services.

How We Use Your Data

We process your personal data for specific purposes and always have a legal basis for doing so. Here's what we use your information for:

We don't use your data for automated decision-making or profiling that would significantly affect you.

Who We Share Data With

We don't sell your personal data. However, we work with trusted service providers who help us run our business. Your information may be shared with:

• Payment processors who handle transactions securely when you enroll in paid programs
• Cloud hosting providers where our systems and databases are stored (within the EU)
• Email service providers that help us send program updates and communications
• Analytics providers who help us understand how people use our website
• Legal and regulatory authorities when required by law or to protect our rights

All third parties we work with are bound by data protection agreements and can only use your information for the specific purposes we authorize.

International Data Transfers

We primarily store and process data within the European Economic Area. When we need to transfer data outside the EEA (for example, to certain cloud service providers), we ensure appropriate safeguards are in place.

This might include Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms. You can request more information about specific transfers by contacting us.

How Long We Keep Your Data

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for. Different types of data have different retention periods:

• Enrollment and course data: Kept for the duration of your participation plus 3 years afterward for record-keeping purposes
• Marketing communications: Until you unsubscribe or withdraw consent
• Inquiry data: Deleted after 2 years if no enrollment occurs
• Financial records: Retained for 10 years as required by German tax law
• Website analytics: Aggregated data kept indefinitely; personal identifiers removed after 14 months

After the retention period expires, we securely delete or anonymize your data so it can no longer identify you.

Your Privacy Rights

Under GDPR, you have several rights regarding your personal data. Here's what you can do:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete information
• Erasure: Request deletion of your data in certain circumstances (sometimes called "right to be forgotten")
• Restriction: Ask us to limit how we use your data while you contest its accuracy or legality
• Data portability: Receive your data in a structured, commonly used format to transfer to another service
• Object: Opt out of processing based on legitimate interests or for direct marketing purposes
• Withdraw consent: Remove consent you previously gave (doesn't affect the lawfulness of processing before withdrawal)

If you're not satisfied with how we handle your request, you have the right to lodge a complaint with your local data protection authority. In Germany, you can contact your state's data protection commissioner or the Federal Commissioner for Data Protection and Freedom of Information.

Security Measures

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

• Industry-standard encryption (TLS/SSL) for data transmitted between your browser and our servers
• Encrypted storage for sensitive data like payment information
• Regular security assessments and vulnerability testing
• Access controls ensuring only authorized personnel can access personal data
• Staff training on data protection and privacy best practices
• Incident response procedures to handle potential data breaches

While we implement strong security measures, no system is completely immune to security risks. We encourage you to use strong passwords and keep your login credentials confidential.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our site. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

• Essential cookies: Necessary for the website to function properly (session management, security)
• Analytics cookies: Help us understand how visitors interact with our site so we can improve it
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent)

You can control cookie settings through your browser preferences. Blocking certain cookies may affect website functionality. For detailed information about the specific cookies we use and how to manage them, please see our Cookie Policy.

Children's Privacy

Our services are designed for adults seeking professional development opportunities. We don't knowingly collect personal data from individuals under 16 years of age without parental consent.

If you believe we've inadvertently collected information from someone under 16, please contact us immediately so we can delete it.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email (if we have your email address) or through a prominent notice on our website.

The "Last Updated" date at the top of this page shows when the policy was most recently revised. Continued use of our services after changes indicates acceptance of the updated policy.

Specific Processing Activities

Marketing Communications

If you've provided consent, we'll send you emails about upcoming programs, educational resources, and other relevant information. Every marketing email includes an unsubscribe link. You can also manage your preferences by contacting us directly.

Course Delivery and Management

When you enroll in our programs, we process your data to deliver the educational content, track your progress, provide support, and issue completion certificates. This processing is necessary to fulfill our contract with you.

Website Analytics

We use analytics tools to understand how people use our website. This helps us identify popular content, improve navigation, and fix technical issues. Analytics data is typically aggregated and doesn't identify you personally.